Help centre
Answers to the questions support is asked most.
Getting started
Inviting people to your organization
How invitations work, when a seat is counted, and what to do when one expires.
Roles, and what each one can do
The six built-in roles, and how to make your own.
Channels
Private channels, and who can see them
What private means, who is added, and what happens when a channel changes.
Announcement channels
A channel everyone reads and only some people write to.
Communities
Moderating a community
Timeouts, removals, bans, and the log that records them.
Troubleshooting
Why can’t I post in this channel?
The five reasons, in the order to check them.
Finding a message again
What search covers, and what narrows it fastest.
Storage and file size limits
Two separate ceilings, and which one you have hit.