Terms of service

Kemble Work, Kemble Circle, the app at kemble.io/app and this website are run by Kemble. Every way to reach us is on the legal notice, at kemble.io/legal.

These terms are between Kemble and you, the person using it. When you use Kemble through an organization — your employer’s workspace, a community you joined — that organization’s owners and administrators also set rules for it: who may see which channels, how long messages are kept, which features are on. Where their rules and these terms differ, both apply, and the stricter one wins.

By creating an account or using Kemble you agree to these terms, to the acceptable use policy, and to how the privacy policy says your data is handled.

• You must be 13 or older to use Kemble. A channel marked 18+ asks each reader to confirm they are 18 or older before it shows them anything.
• Give a name and an email address that are yours. One account is one person: do not share it, and do not sign in as somebody else.
• Keep access to your email address, your passkeys, your two-step sign-in and your recovery codes to yourself: Kemble doesn’t use passwords, so whoever can read your email can sign in as you. You are responsible for what is done from your account until you tell us it was not you.
• If you think somebody else has been in your account, sign in and choose Sign out everywhere else, in Settings under Account — which signs out every other device — secure your email account, and write to support@kemble.io.

What you write, upload and create stays yours. You give Kemble permission to store it, copy it, process it and show it to the people you shared it with, only as far as running Kemble for you and your organizations needs: delivering messages, search, previews, notifications, backups, and the features you or your organization turn on, such as K Buddy. That permission ends when the content is deleted, apart from what the privacy policy says is kept — a legal hold, a copy somebody forwarded, a backup until it ages out.

You are responsible for what you post, and for having the right to post it. Do not post what belongs to somebody else without their permission.

What you post in an organization is also governed by that organization: its administrators can keep, export, delete or put a legal hold on it, as the privacy policy describes.

Do not use Kemble to break the law, to harm people, or to attack Kemble or anybody else. The acceptable use policy says what that means in practice, and how to report somebody who does it.

Read the acceptable use policy

Kemble Circle is free. The pricing page lists each plan of Kemble Work, and every limit on it is the limit the product enforces. A paid plan is bought on its payment provider’s own page — Paddle, PayTabs or PayPal, whichever is switched on — so your card details never reach Kemble, and that provider’s own terms apply to the payment. What a plan costs and what it includes are shown before you pay.

See pricing

Some features load another company’s service: GIFs from Klipy, YouTube’s player in Watch together, Google for signing in with Google or a phone number, and apps an organization or you add. Their terms apply to what they provide, and the privacy policy says what each one receives. Kemble is not responsible for an app made by somebody else.

We work to keep Kemble available and your data safe, and the status page says how the service is doing right now. We change Kemble often — the changelog lists every change — and may add, change or retire a feature. When retiring one would take something away that you rely on, we will say so first.

Kemble is provided as it is and as it is available. To the extent the law allows, we make no promise beyond those these terms and our policies state, and we are not liable for indirect or consequential losses. Nothing in these terms limits a liability, or takes away a right, that the law where you live does not allow to be limited or taken away.

You can stop using Kemble at any time, and delete your account yourself from Settings, under Account. It is deleted 30 days later; if you sign in before then, we ask whether you want to keep it, and keeping it cancels the deletion. The privacy policy says what goes with it and what stays.

An organization’s owners and administrators can remove you from their workspace or community. Kemble may suspend or close an account, or remove content, that breaks these terms or the acceptable use policy, or that the law requires us to act on. Unless the law or somebody’s safety stops us, we will tell you why, and you can answer by writing to support.

When these terms change, this page changes before the change takes effect. If you keep using Kemble afterwards, the new terms apply; if you do not agree with them, you can delete your account.

Questions about these terms, and legal notices, go to hello@kemble.io. Support goes to support@kemble.io, and anything about your data to privacy@kemble.io.

Every address is on the legal notice