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Subprocessors

Every outside service that handles data for Kemble, what it is for, and when it is used — taken from the same list as the privacy policy, which the tests tie to the code.

Outside services

Outside services that handle data for Kemble
CompanyWhat forWhenIts policy
BasetenK Buddy’s model (DeepSeek-V4.1-Flash), Kemble’s decision model (elephant-1), and every other AI featureWhen somebody uses K Buddy or an AI feature, and for the automated decisions this policy lists (see “What K Buddy sees” and “Automated decisions”)Privacy policy
LLM GatewayThe fallback for K Buddy when Baseten does not answerOnly when the first provider failsPrivacy policy
KlipyGIF search, and the GIF game Caption ThisWhen you open the GIF picker, search, or send a GIF, and when a GIF is shownPrivacy policy
Google — YouTubePlaying YouTube videos in Watch together, and a YouTube link where it was postedOnly when a YouTube video is added to Watch together and you have it open, or when you press play on a YouTube link in a conversationPrivacy policy
Google — Firebase AuthenticationSigning in with Google, or with a phone numberOnly if you choose one of those two ways to sign inPrivacy policy
Google — Firebase Cloud MessagingPush notificationsOnly if you turn on notifications on a devicePrivacy policy
Google — Google AnalyticsCounting page views and a few actions, only if you acceptOnly after you accept the analytics question on that device, until you declinePrivacy policy
CloudflareThe network kemble.io is served through, which protects the website, the app and Kemble Desktop from attacks and delivers them quickly; and a relay for calls whose network blocks a direct routeWhenever you open kemble.io, the app or Kemble Desktop, and as each call startsPrivacy policy
BackblazeStorage for uploaded files, pictures, recordings and videos (B2, EU Central region)Whenever something is uploaded or openedPrivacy policy
PaddlePaymentsOnly when somebody pays through Paddle, once it is switched onPrivacy policy
PayTabsPaymentsOnly when somebody pays through PayTabs, once it is switched onPrivacy policy
PayPalPaymentsOnly when somebody pays through PayPal, once it is switched onPrivacy policy

What each of them receives, word for word, is in the privacy policy’s who else handles your data

Run on Kemble’s own server

These sound like outside services and are not: Kemble runs them itself, so nothing they handle leaves Kemble.

Services Kemble runs itself
WhatHow
Voice and videoLiveKit, the media server that carries calls, rooms and stages
Connection relaycoturn, which relays call traffic for people whose network blocks a direct route, beside Cloudflare’s relay in the table
Captions and transcriptswhisper.cpp, which turns call audio into text
EmailOur own mail server, mail.kemble.io, with no relay in between
Database and searchYour messages, and the full-text index search reads — no outside search service
Link previewsThe server that fetches a page to preview a link posted in a message
App and webhook picturesThe server that fetches, once, a picture an app or an incoming webhook names, so readers load it from Kemble

When this list changes

A service is added to this list before Kemble sends it anything, never after. A payment provider that is not switched on receives nothing.

Questions about your data? privacy@kemble.ioContact us